Client Service Experience
“We love our HD Golf sim! The accuracy and graphics are spectacular, and there is a great selection of golf courses. Chris was extremely helpful in sales. Scott and the team have always been available for questions and small servicing issues. Software updates have been seamless. Our HD Golf sim is a show stopper in our home.”
Dr Pete P. – Alberta
“Working with HD Golf has been nothing short of fantastic for The Links Golf and Sports Academy. HD Golf has provided top-notch service from the as-designed installation of our 4 Simulators, to the ongoing excellent customer service. They have exceeded any expectations we had going into this business venture, and they continue to surprise us with weekly software update/improvements. They made it easy for us to deliver the perfect customer experience, which allows us to concentrate on the business side of things. Thanks and keep up the great work/support HD Golf.”
Jeff O. – Ontario
“I have worked with/seen all the sim companies out there, and they all have their pros and cons. However, HD is the best I’ve worked with. I love the system. I have played on many other golf simulators, but I choose HD Golf over everyone.”
Matt K. – South Dakota
“We looked at several competitive simulators and chose HD Golf for the visual quality, the accuracy of the ball flight and online player locker and booking engine capabilities. What we experienced is a passionate customer service team that could troubleshoot in a moments notice and marketing department to help grow our business. We are proud to offer HD Golf and never have regretted our decision.”
Kristine B. – U.S Virgin Islands
“Stu – overall very happy with the setup! We are loving our golf sim! I do want to thank you for your diligence so far. You’re by far one of the most pleasant suppliers we have worked with to date.”
Terry & Michele D. – South Carolina
“The simulator is absolutely the best money I’ve ever spent. It’s a hit with everyone. Thanks!”
Bob K. – North Dakota
“We have used another brand simulator for the last 6 years. We struggled with cameras dropping and computer glitches. We tested all the well-known brands before deciding on an HD Golf Simulator, and we are happy. The picture, accuracy, selection of practice and course options are all amazing. This simulator is the closet thing to playing a course as you will find short of being outside.”
Terry T. – Illinois
“The HD Multi-Sport Simulator has created unique experiences for our customers, and that is a competitive advantage. Access to multiple, all-ages games, have made our HD Lounge attractive for all kinds of events. From a corporation’s team-building event to a day of practising wedge shots, the HD Multi-Sport simulators have everything you would need to entertain for hours.”
Joe K. – Ohio
“After a lot of research, HD Golf made my decision easy after a conversation and reading the many positive reviews. The “after-care” has also been great, and they support their product! The unit is in my office building, and the employees bring their kids in to play sports games! Finally – I LOVE the experience, and it has helped my game!”
Tom D. – Pennsylvania
“The entire program has continued to improve the past few years, and I appreciate all of your efforts in doing this. The courses under the “Play” section are very well done. You offer a nice selection! The “Practice” Section is the one that I utilize the most. The “Dynamic Chipping” Section with the various pitches and chipping angles is a great addition. I like all of the shots, and the course’s actual playing conditions are realistic on the simulator.
The 12’ Harbour Town putt and 18’ putt from Wolf Creek are very good. The “Hole Practice” feature is outstanding!”
John H. – New York
“I am very pleased with HD Golf. HD is unique among the many simulator options because they use real-life images of the actual courses. The HD technology with many cameras measuring club and ball movement is a true representation of each shot. However, the accurate ball flight information truly takes it over the top.
The system provides terrific feedback to analyze your swing, or you can see a realistic simulation of your ball’s flight. The combination of HD Golf and HD Multi-Sport make the media room the centre of every party, and the entire family can use it.”
Dean T. – Illinois
“Let me tell you, we thought we would love our new HD Golf Multi-Sport Simulator, and it has gone beyond our expectations. It works beautifully, and we haven’t had a problem in nearly a year. Even though we love golf, my son and his friends use it constantly to improve their batting skills.
You have no idea what a hit this is at parties, and how has made our home life that much better. I would recommend it to anyone and can’t thank you enough.”
Dean S. Sr. – Maryland
“Nice job to you and production! It certainly shows the breadth of activities, and it looked fun!! – Initial feedback has been very positive.”
Tim E. – Minnesota
“I just wanted to let you know that in deciding which simulator to choose, Craig has been a pleasure to work with over the last few months. You’ve got a good guy. So, I’m officially an HD customer now. He was a great balance of helpful and inquisitive to make sure the project was still moving. He was never pushy or aggressive but made sure to check in when things went quiet. Also, was very helpful early on in getting some drawings done to match the simulator up to my space, showing the mechanicals, I also was shown the mechanical components. Your competition won’t even consider doing that unless you’ve paid them.
I look forward to the installation and commissioning process over the next few months. Also, having Daniel Durrie in Kansas City show off the simulator was a great help. He’s a great HD salesman.
Thanks again for all you do. Again, thanks to Craig for making this happen. I lead a sales team, so I always appreciate feedback on my people.”
Jeff B. – Kansas
“Working with HD golf has been a professional experience. Chris and HD Golf did an excellent job sourcing and installing simulators at multiple locations while keeping in mind the needs of the student housing sector.”
Landon S. – Minnesota
Service Experience
“You guys did a great job of coming out to a remote site and installing everything as you said you were going to. I appreciated that more than you know! It sometimes takes folks 3 trips to do what they said they could do in one.”
Marty S. – Alberta
“It’s a great product that is simple to use, with the best graphics in the industry. This is my 2nd simulator, but it’s the first with your company. I would say that this is by far the best. The few times I needed to contact customer service, they were able to walk me through and were very responsive.”
Paul S. – Ohio
“The golf room install is complete, and it looks wonderful. I wanted to thank you both for all your help in getting the details ironed out. Our installer, Stephan, was a pleasure to work with and did a superb job.”
Ben D. – Florida
“I just wanted to send a note thanking Ryan and letting you both know what a fantastic job he did on installing my simulator. He did great work and was very friendly. Ryan made sure it was all done right and was very collaborative on asking how I wanted things done.
You’ve got a good one there. Thanks again, I love the setup!”
Jeff B. – Kansas
“Glen did a great job, and I love the system. I’ll send you some pictures of the set up once it’s complete with the furniture. Thanks again for all your help.”
John R. – North Carolina
“Both of the install experiences were fantastic. I can’t speak highly enough about Stephan. The tech team, who helped fix some issues, were responsive and thorough. I want to learn how to play golf, and I am certain my clients will enjoy it.”
Ben D. – Florida
“I installed the 16:10 Curved Championship HD Golf simulator model in our new home back in June 2019. All I can say is “WOW”! The quality of the simulator is without a doubt first class and industry-leading. The support I received from HD Golf throughout the process was fantastic. Everything from the initial decision through the installation process capped off with the real-time customer support has been fantastic. Everyone I’ve worked with has been committed to making the project a success while making my satisfaction a priority.
I couldn’t be happier with my decision to select HD Golf and look forward to years of enjoyment!”
Jim R. B. – Texas
“Thanks for a great installation. Stephan is really doing a good job!”
Lars W. –Sweden
“Thank you for setting this up so quickly. I appreciate it.”
Adam M. – Ontario
“Good news!!! Did as Elo suggested and all works now. I am so relieved and happy. Thank you and DJ for sticking with me. I appreciate your help immensely.”
Bill Z. – Washington
“Thank you for your attention on a weekend. We appreciate the time you have been spending on it.”
Michael T. – Maryland
“I am extremely happy with the HD Golf System we installed, and I am convinced it’s the best one. Thanks for your help with the prepping period, and to the team that set up the system.”
Garry M. – Alberta
